One number, a menu that answers, and nobody left on hold.
Restaurant Line gives you one local number with a phone menu for bookings, takeaway orders and everything else — plus opening hours, so a caller at midnight hears the truth instead of a ring tone.
The phone rings hardest exactly when nobody can pick it up.
Seven in the evening. Every table is seated, the pass is full, and the phone goes. It is a takeaway order — or a table for six on Saturday, or someone asking whether you are open on the public holiday. Whoever is nearest answers it half-way through carrying two plates, or nobody does and the caller gets a ring tone until they give up and call the restaurant next door. After closing it is worse: the phone still rings out, so the caller cannot tell whether you are shut or simply not answering. None of those calls appear anywhere. You never learn what you lost.
Restaurant Line answers the phone the way service actually runs.
One local number, and a phone menu with three choices: bookings, orders, everything else. Callers who arrive while you are on another call wait in a queue instead of hearing an engaged tone. Callers who arrive outside your opening hours hear your hours and leave a voicemail, which lands in your inbox as an email. You answer from the browser at the host stand or from your phone — there is no handset to buy and no phone system to install.
What you get
One local number
One number on the door, the menu, the listing and the table cards. Included in the plan, not billed as an extra.
A menu with three routes
Bookings, orders, everything else — the caller chooses in one keypress instead of explaining it to whoever picked up.
Opening hours that tell the truth
Out-of-hours callers hear your hours and leave a voicemail. Voicemail arrives as an email, so it is read before the next service.
A queue instead of an engaged tone
Up to three calls at once. Nobody is turned away at seven in the evening because the line was busy.
Table cards that dial
Five QR codes and three call links — put one on the table, the window or the takeaway menu and a phone camera starts the call.
Every call on the record
Ninety days of call history and analytics: how many calls came in, at what hour, and how many nobody reached.
How it works
- Pick the plan and get your number — Restaurant Line includes one local number. A number is allocated on request after an identity check — that check is a legal requirement on us, not paperwork for its own sake.
- Record the menu and set your hours — Three routes — bookings, orders, everything else — and your opening hours per day. Out-of-hours calls go to voicemail and email.
- Answer from the browser or your phone — Two seats: the host stand and whoever is managing. Open the dashboard and you are on the phone. No handset, no PBX, no installer.