You are under a floor. The call-out is going to whoever picks up.
WebCallHub puts a call button on your website so a homeowner with a leak reaches your office — or your phone — without waiting for you to climb out.
In this trade, the job goes to the first firm that answers.
A homeowner has water coming through a ceiling. They search, open three tabs, and start calling down the list. You are on a job with your arms in a boiler, so your phone goes to voicemail — and nobody leaves a voicemail about a leak. They are already on the phone to the second tab before yours has finished ringing. The routine work goes the same way: a service, a certificate, a quote for a rewire, all decided by who was reachable in the ninety seconds the customer was willing to spend.
A button on your site, and a forwarding number behind it.
The homeowner clicks on your site and the call opens in their browser to whoever is signed in at the office. If nobody is — because it is you, on your own, on a job — the call forwards to your mobile rather than ringing out. Encrypted WebRTC, no number for them to dial and mistype, and every call logged so you can see the enquiries that arrived while you were under a floor.
What you get
Reachable while your hands are full
Office online, the call lands there. Nobody online, it forwards to your number — 30 forwarding minutes on Starter, 60 on Growth, 200 on Business.
One click instead of a typed number
A homeowner standing in water is not going to copy a number accurately. The button dials for them.
QR codes on the van and the invoice
Up to 50 QR codes and call links on Growth. One on the van door, one on the annual-service reminder, each a call that starts with a camera.
Every enquiry on the record
Call history and analytics: 30 days on Starter, 60 on Growth, 90 on Business — including what came in and what nobody reached.
A phone menu when the team grows
Business adds an inbound number, a menu of up to ten departments, a call queue, voicemail and business hours — new work, existing jobs, accounts.
No phone system to install
Browser-to-browser, encrypted DTLS-SRTP. No PBX in the office, no handsets, no engineer to wire it in.
How it works
- Add one line to your website — Works with whatever your site is built on, including a one-page trade site. Nothing to install in the office or the van.
- Set a forwarding number — So a call never simply rings out when the office is empty. That is the difference between a missed call and a booked call-out.
- Answer from the office or your phone — The call reaches whoever is signed in, and everything is in your history — including the calls that came in while you were on a roof.