Sales, service and parts — each on its own number.

One number for the whole dealership sends every call to the wrong person.

A buyer rings about the car on the forecourt and gets whoever is free — which today is the parts counter. A service customer rings to move an MOT and waits behind two finance enquiries. Somebody rings at ten past five and the phone rings out, because the showroom closes at five and the service department does not. When a sale goes wrong a month later, nobody can say what was promised on the call: there is no recording, so it is one memory against another. The dealership does not have a phone problem. It has a routing problem and a record problem, and a single number causes both.

Auto Dealer Desk gives each department its own number and its own hours.

Five local numbers — sales, service, parts and two spare — behind a phone menu with up to five departments, each with its own queue and its own opening hours. Six calls can be live at once. Every enquiry is recorded and kept, so what was said about a price, a part or a delivery date is a record rather than a recollection. Missed calls become voicemail in your inbox, so somebody rings back rather than nobody knowing there was a call.

What you get

Five numbers, one dealership

Sales, service, parts and two spare — advertise the right number in the right place instead of routing everything through one line.

A department menu with queues

Up to five departments, each with its own queue. A service caller never waits behind a finance enquiry.

Recording on every enquiry

Call recording is included, not an add-on. What was promised about a price or a delivery date is on file, kept 90 days.

Hours per department

The showroom and the workshop keep different hours. Each department's callers hear its own, and out-of-hours calls go to voicemail and email.

Nobody's call disappears

A missed call becomes a voicemail in the inbox, so it gets returned. Six concurrent calls, 180 days of history and analytics per department.

Forecourt cards that dial

Twenty-five QR codes and twenty-five call links — one per windscreen card, so a buyer standing at the car reaches sales from their phone.

How it works

1. Pick the plan and claim five numbers — Auto Dealer Desk includes five local numbers. Each is allocated on request after an identity check — a legal requirement on the provider, which is us.
2. Lay out the departments — Sales, service, parts and two more if you need them, each with a queue, opening hours and where its calls go.
3. Answer from a browser or a desk phone — Five seats across the departments, in the browser or on a SIP desk phone. Every call is recorded and lands in the dashboard with its department.