Help-center customers shouldn't wait 17 hours for an email reply. Add a 'Talk to support' button — customers reach a human in 8 seconds, no phone numbers required.
| Capability | WebCallHub |
|---|---|
| Browser-to-browser voice | ✓ instant via WebRTC |
| Live chat fallback | ✓ same widget |
| Agent UI in browser | ✓ Chrome / Firefox / Safari / Edge |
| Show visitor context (page, name, email) | ✓ |
| Auto-route by URL pattern | ✓ /docs/billing → billing team |
| Business-hours rules per timezone | ✓ |
| Off-hours voicemail or live-chat fallback | ✓ |
| AI call transcription | ✓ Whisper/Deepgram |
| Auto-create ticket on call end | ✓ Zendesk/HelpScout/Freshdesk webhooks |
| CRM sync | ✓ HubSpot, Salesforce, Pipedrive, Close |
| EU data residency | ✓ Helsinki |
| Mobile-friendly widget | ✓ responsive design |
A contact form converts at 2-3% and gets a reply in ~17 hours. Browser calling converts at 8-12% and reaches a human in 8 seconds. For high-intent support pages (billing, account access, integration help), this dramatically reduces escalations.
Pre-built webhooks for Zendesk, HelpScout, Freshdesk, Intercom. Calls auto-create tickets with the full AI transcript + customer info. Or use custom webhooks for in-house systems.
Yes. Configure rules like '/docs/billing/* → billing team', '/docs/api/* → engineering on-call'. Calls outside business hours either go to voicemail or fall back to live chat — your choice.
Every call is optionally recorded (visitor must consent via widget prompt). Recordings stored encrypted at rest in EU. Retention configurable per industry compliance (PCI, HIPAA, GDPR).
Round-robin routing across all online agents. Queue + estimated wait time displayed to visitor when all agents are busy. Falls back to voicemail or callback request after configurable wait time.
Yes. The widget is responsive and works on all modern mobile browsers (iOS Safari 11+, Android Chrome). One tap to call.
Free for one agent forever. No credit card. EU-hosted, GDPR-first.
Start free → See pricing