If you don't need traditional phone numbers and want flat-fee browser calling, WebCallHub is the simpler, cheaper alternative to Aircall. Here's the honest comparison.
| Feature | WebCallHub | Aircall |
|---|---|---|
| Browser-to-browser calling (WebRTC) | ✓ native | ✓ via web app |
| Phone numbers (PSTN) | ✓ FI +358 / US +1, €3/mo add-on | ✓ core feature |
| Outbound dialing | ✓ callbacks on Business, Enterprise, Recruiter Desk | ✓ |
| SMS | ✗ | ✓ |
| Setup time | 5 minutes (one script tag) | 1-2 weeks (config + porting) |
| Pricing model | Flat €0-€79/mo | €40/user/mo + per-minute |
| Per-call cost | €0 | €0.02-0.05/min |
| Predictable cost ceiling | ✓ | No (scales with usage) |
| Visitor-facing widget | ✓ on your website | Inbound to phone number only |
| Live chat included | ✓ same widget | Separate add-on |
| CRM integrations | SuiteCRM, monday.com, signed webhook for anything else | 100+ marketplace |
| EU data residency | ✓ Hetzner Helsinki | ✓ EU option |
| GDPR-first design | ✓ | ✓ |
| Call queues / IVR | ✓ multi-level IVR menus + department routing | ✓ full IVR + queues |
| Mobile app | Android app + Windows/macOS desktop (no iOS yet) | ✓ iOS + Android |
For most small-to-mid teams: yes, by 35-65%. A 10-agent team on Aircall pays €400+/month minimum (per-user) plus per-minute charges. WebCallHub's Business plan covers up to 10 agents for €79/mo flat with unlimited calls.
Pick Aircall when you need SMS, an iOS app, call queues for a large call center, or hundreds of pre-built CRM integrations. WebCallHub now covers outbound callbacks (Business, Enterprise and Recruiter Desk plans), Finnish +358 or US +1 numbers, IVR phone menus, call recording, an Android app and SIP desk phones — so for a website-first team that dials out, the gap is smaller than it used to be.
Yes — some teams keep Aircall for SMS and a large call center and add WebCallHub as the website-visitor channel; with outbound callbacks and dial-in numbers on WebCallHub, others move their calling over entirely. Others fully replace Aircall when they realize 80% of their calls were already coming through their website. Migration takes about 1 hour.
Partly. Agents can answer in any browser, the WebCallHub Android app, the free Windows/macOS desktop app, or a SIP desk phone. There is no iOS app yet — if your reps work from iPhones in the field, Aircall's native iOS app wins.
WebCallHub: 5 minutes (sign up, paste one script tag in your site). Aircall: 1-2 weeks including SIM porting if you're moving existing numbers, IVR configuration, user provisioning, and integration setup.
Both offer EU data residency. WebCallHub is EU-hosted by default (Hetzner Helsinki). Aircall offers an EU region option but US-default; check your contract.
Free for one agent forever. No credit card. EU-hosted, GDPR-first.
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