End-state demo The desk manager's view — every number here is produced by WebCallHub from the calls themselves.
Navetech › Calling › Desk dashboard

Desk dashboard Live

Monday 8 Sep · Hyderabad + Dallas desks · 6 recruiters online
Last 7 daysExport CSV
312Calls this week▲ 18% vs last week
41%Connect rate (outbound)▲ 6 pts
9h 12mTalk timeavg 4:18 per connected call
17Follow-ups due today5 overdue

Calls per day · outbound vs inbound

Mon · Tue · Wed · Thu · Fri · Sat · Sun outbound   inbound (callbacks)

Outcomes this week

Interested58
Interview scheduled11
Callback requested27
Not interested22
No answer / voicemail184

Calls with no outcome yet: 9 — the dashboard counts them, so the report describes the whole desk, not only the diligent.

Per recruiter · last 7 days

RecruiterDeskCallsConnectedConnect rateTalk timeInterviewsFollow-ups dueStatus
Suresh K.Hyderabad964446%3h 02m46online
Anita D.Hyderabad813138%2h 11m34online
Rahul M.Dallas642945%2h 24m23online
Priyanka V.Hyderabad481735%1h 08m13back 9:30 CT
Kiran B.Hyderabad23730%0h 27m11online

Recent recordings

Priya Raman · Suresh K. · Req 2026-118 · Interested
4:12
Marcus Bell · Anita D. · Req 2026-121 · Interview scheduled
6:40
Ana Costa · Rahul M. · Req 2026-124 · Callback requested
2:57
+1 214 555 0177 (inbound, unmatched) · Suresh K. · Add to ATS?
1:33

Recorded with consent. Kept 90 days on the Recruiter plan; a 15-minute playback link is what the ATS receives — a grant, not an address.

Follow-ups due today

WhenCandidateRecruiterWhy
09:30 CTAna CostaRahul M.Callback — wants the Austin rate confirmed
10:00 CTWei ZhangSuresh K.Callback — after client interview
11:15 CTDaniel OseiAnita D.Not reachable ×2 — try mobile
overdueLena FischerPriyanka V.Callback requested Fri