AI agents that answer your customer calls

Every unanswered call is a customer someone else answers

Small teams can't staff a phone line around the clock, and after-hours callers rarely leave voicemail — they just try a competitor. Traditional answers to this (call centers, answering services, phone-tree IVRs) are expensive, scripted, and infuriating to callers who have a simple question the website already answers.

A voice agent that actually knows your business

WebCallHub AI agents are trained on your knowledge base, website content, and FAQs. They answer in natural conversational speech, in your languages, and follow your rules: answer instantly, answer only after-hours, or answer as backup when every human agent is busy. Everything is transcribed and summarized so your team sees exactly what happened.

Human handoff built in

The AI transfers to a live agent the moment one is available, with full context. AI handles the queue overflow and the 3 a.m. calls; people handle the judgment calls.

Three ready-made roles

AI Receptionist ($29/month) greets, answers FAQs, routes, and takes messages. AI Sales Agent and AI Support Agent ($99/month each) qualify leads or resolve support issues end-to-end. All included in the Business plan.

Trained in minutes, not weeks

Point it at your website and upload docs — the agent builds its knowledge base automatically. Test it in the dashboard before it ever takes a real call.

Every call on the record

AI-handled calls are recorded, transcribed, and summarized with action items, so nothing that happened after hours is a mystery in the morning.

What businesses use AI call agents for

• After-hours coverage — the AI answers when the office closes, humans review summaries at 9 a.m.
• Overflow — callers get an answer during spikes instead of a queue
• Lead qualification — the AI asks budget/timeline questions and books qualified prospects into your calendar
• Tier-1 support — password resets, order status, opening hours resolved without a human
• Multilingual reception — one AI agent covers languages your team doesn't speak

Frequently asked questions

What is an AI agent for customer calls?

An AI voice agent is software that answers voice calls with natural conversational speech, understands what the caller wants, and acts on it — answering questions from a knowledge base, qualifying leads, booking meetings, taking messages, or transferring to a human. WebCallHub's AI agents answer browser-based calls from your website's call widget.

Will callers know they're talking to an AI?

Yes — the agent introduces itself as an AI assistant. That's deliberate: callers are more forthcoming when expectations are honest, and regulations in several markets require disclosure. The handoff to a human is offered whenever the caller asks or the AI reaches its limits.

How is the AI trained on my business?

You point it at your website and upload documents (price lists, policies, FAQs). It builds a knowledge base automatically and answers only from that material — you can test and correct it in the dashboard before going live.

What does an AI call agent cost?

The AI Receptionist add-on is $29/month and the AI Sales or Support Agent is $99/month, on top of any plan including the free one. The Business plan ($149/month) includes AI agents. Compare that to $250–500/month for a human answering service with no product knowledge.

Can the AI transfer calls to a real person?

Yes. If a human agent is online, the AI can warm-transfer the call with a summary of the conversation so far. If nobody is available, it takes a message or books a callback slot on your calendar.

Do I need the AI agent to use WebCallHub?

No. WebCallHub works as a human-first calling platform — the AI agent is an optional add-on. Many teams start with browser calling for their human team on the free plan and add AI coverage later.

Never send another caller to voicemail

Start free with browser calling, then switch on an AI agent from $29/month. 14-day Business trial includes AI agents — no credit card.