Aircall requires a phone system. WebCallHub works entirely in the browser.
Aircall is a cloud phone system — it replaces your desk phones with VoIP. But it still operates on the traditional model: phone numbers, per-minute charges, IVR menus, and customers who have to dial in. Your website visitors cannot click a button and talk to you. They still need to find your number, dial it, navigate a menu, and wait on hold.
WebCallHub vs Aircall at a glance
| Feature | WebCallHub | Aircall |
|---|---|---|
| Model | Website-to-browser calling | Cloud phone system (VoIP) |
| Phone number required | No | Yes |
| Per-minute charges | None | Yes (outbound + some inbound) |
| Customer experience | One click from website | Dial number → IVR → hold |
| Setup | 5 minutes (script tag) | Hours (number porting, IVR) |
| Starting price | Free (Starter) | $30/user/month + calling costs |
| Hardware | None (browser only) | Headsets recommended |
Why teams switch
- No phone system overhead. Browser-to-browser means no numbers, no IVR, no per-minute bills.
- Website-first. Your visitors call you from your site — they do not need to find and dial a number.
- Simpler pricing. Flat monthly fee with generous included minutes, no PSTN per-minute surprises.
- Faster setup. One line of code vs. number porting and IVR configuration.