Browser-based telehealth consultations
A telehealth visit on WebCallHub is a link. The patient opens it in whatever browser they already have, allows the microphone, and the consultation starts — no app store, no account, no phone number. Consultations are voice calls; media is encrypted with DTLS-SRTP and recording is consent-based and off unless you enable it.
Why a link beats an app
- No install step, which is where most patients drop out of a remote visit
- Works on the phone or laptop the patient already owns
- Nothing to uninstall afterwards and no account to remember
- The same link works for a follow-up, so reception can send it by SMS or email
What is included
- Browser voice consultations over WebRTC — no app, no phone number
- Encrypted media in transit with DTLS-SRTP, TLS signaling
- Consent-based recording that can be disabled entirely
- GDPR-aligned data handling with a DPA available on request
- US-based primary infrastructure; EU data residency on Business plans
Frequently asked questions
Do patients need to install an app for a telehealth visit?
No. The patient opens a link in their existing browser and allows microphone access. There is nothing to install and no account to create.
Is a telehealth consultation on WebCallHub encrypted?
Yes. Media is encrypted in transit with DTLS-SRTP and signaling runs over TLS. Recording is consent-based and off unless you enable it.
Are telehealth consultations voice or video?
Voice. The telehealth flow places a browser-to-browser WebRTC audio call. Video calling exists elsewhere in WebCallHub on the Business plan, but the telehealth consultation itself is audio.