"Will it fit?" "When will it arrive?" "Can I return it?" The questions a shopper can't get answered are the ones that empty the cart. Meet Hank: a 24/7 AI receptionist that answers in under 3 seconds, right on your product and cart pages — clearing the objection, recovering the cart, and capturing the lead.
Paid traffic gets the shopper to the product page. Then a single doubt — sizing, delivery time, return policy, stock — stalls the purchase. They won't fill in a contact form for it and they won't wait a day for an email reply. They bounce, often to a marketplace. The unanswered question is the most expensive gap in your funnel.
*Illustrative figures to show the order of magnitude, not a study of your store. Your exact abandonment rate depends on traffic and category — that's exactly what a 15-minute demo can estimate for you.
When a shopper hovers on checkout at 11pm with one nagging question, they don't want a help-centre search. They want an answer, now. Hank gives them one: a friendly voice that confirms the delivery date, the return window, or whether the size runs small — and the order goes through instead of going cold.
Sizing, materials, stock, delivery, returns — Hank is trained on your catalogue and policies and answers the routine questions shoppers ask before they pay.
Place the button on the cart and checkout pages. A hesitating shopper talks to Hank, gets the blocking answer, and completes the order instead of leaving.
Drops into Shopify, WooCommerce, Wix, Webflow or Squarespace with a single script tag. WordPress plugin and React component available too.
If a shopper still drops off, Hank captures the name, contact and what they were after — ready for follow-up and remarketing in your CRM.
Hank answers in the shopper's language and switches automatically — useful for stores selling across several markets.
Every conversation is transcribed with intent and product context, so your team picks up exactly where Hank left off.
We set everything up for you. No developer, no app to install, no hardware. You get a working AI receptionist on your store in five business days.
We do it for you in 5 business days.
Everything one store needs to stop losing orders.
For brands running several stores.
| What happens when a shopper has a question | Hank (WebCallHub) | Live-chat bot / email |
|---|---|---|
| Coverage after hours | Always on — answers nights & weekends | Offline or canned auto-replies |
| Response time | Under 3 seconds, by voice | Minutes of typing, or hours for email |
| Resolves pre-sales doubt | Real answer on the product page | Bot loops; shopper gives up |
| Cart recovery | Clears the objection before they leave | None — relies on a later email |
| Lead captured | Name, contact, intent — every call logged | Only if they fill in a form |
| Effort for the shopper | One click, then talk | Type, wait, repeat |
Shoppers with a question — about sizing, delivery time, returns, or stock — often leave instead of buying. Hank answers in under 3 seconds, right on the product or cart page, so the objection is cleared and the order completes. After hours it still answers, captures the lead, and follows up, so a question at 11pm doesn't become an abandoned cart.
Yes. WebCallHub is a single script tag, so it drops into Shopify, WooCommerce, Wix, Webflow, Squarespace or any storefront. A WordPress plugin and an npm React component are also available. The call button can appear on product pages, the cart and checkout.
Yes. Place the call button on the cart and checkout pages so a hesitating shopper can talk to you before they leave. Hank answers the blocking question — return policy, delivery estimate, sizing — and captures the contact for follow-up if they still drop off.
Yes — it's disclosed. Hank introduces itself as an AI assistant for the store. Shoppers prefer an instant, helpful answer over a slow chat widget or an unanswered email. When a shopper wants a person, or the request is high-value, Hank escalates to a human.
Five business days, done for you. We train Hank on your catalogue, shipping and returns policy, and your common pre-sales questions, install the call button on your store, run a test call, and hand it over. You don't need a developer — it installs with a single script tag.
Yes. WebCallHub is built GDPR-first and hosted in the EU (Hetzner, Helsinki). Calls and transcripts are encrypted, a DPA is available, and shopper data stays in the EU. AI use is disclosed to callers.
Click the call button in the bottom-right corner and try it. ↘ Ask about delivery, sizing, or returns — exactly like a shopper would. This is the real product, answering live.
Done-for-you in 5 business days. €390 setup + €49/mo. 14-day free trial, no credit card. EU-hosted, GDPR-first.
Book a 15-min demo →WebCallHub for other industries